Last Updated: December 1st, 2025
Arkadelphia Physical Therapy Center, Inc. (“we,” “us,” or “our”) operates the website https://arkadelphiaphysicaltherapy.com/ (the “Site”). This page informs you of our policies regarding the collection, use, and disclosure of Personal Information we receive from users of the Site.
By using the Site, you agree to the collection and use of information in accordance with this policy.
1. Information Collection and Use
We may collect specific information from you when you visit our website, fill out a form, or communicate with us.
Personal Information
While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This includes, but is not limited to:
- Name
- Email address
- Phone number
- Mailing address
- Health-related inquiries (voluntarily submitted via message forms)
Non-Personal Information
We may collect non-personal identification information about Users whenever they interact with our Site. This may include:
- Browser name (e.g., Chrome, Safari)
- Type of computer or device
- Technical information about your means of connection to our Site (e.g., operating system, Internet service provider)
2. HIPAA and Protected Health Information (PHI)
We are committed to protecting the privacy of your medical information. This Website Privacy Policy applies specifically to information collected through the website.
Any Protected Health Information (PHI) shared with us as a patient is governed by the Health Insurance Portability and Accountability Act (HIPAA). A separate “Notice of Privacy Practices” is available at our clinic which details how your medical information is used and disclosed. If you are a current patient, please refer to that notice for specific rights regarding your medical data.
3. Web Browser Cookies
Our Site may use “cookies” to enhance the User experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about them. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, note that some parts of the Site may not function properly.
4. How We Use Collected Information
Arkadelphia Physical Therapy Center, Inc. may collect and use Users’ personal information for the following purposes:
- To improve customer service: Information you provide helps us respond to your customer service requests and support needs more efficiently.
- To send periodic emails: We may use the email address to respond to inquiries, questions, and/or other requests.
- To process appointments: If you request an appointment via the site, we use the info to schedule you.
5. How We Protect Your Information
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.
6. Sharing Your Personal Information
We do not sell, trade, or rent Users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.
7. Third-Party Websites
Users may find advertising or other content on our Site that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site.
8. Changes to This Privacy Policy
Arkadelphia Physical Therapy Center, Inc. has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the top of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.
9. Contacting Us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
Arkadelphia Physical Therapy Center, Inc. 3030 Pine St. Arkadelphia, AR 71923
Phone: (870) 246-8623 Email: [email protected]